Shipping & Returns

Shipping Policy.

Processing Time: 2–4 business days

Shipping Days: Monday–Saturday

Domestic Shipping:

We offer flat-rate and priority shipping through [USPS/UPS/etc.]. Delivery generally takes 3–7 business days after processing.

International Shipping:

Currently unavailable.

Tracking:

A tracking number will be emailed once your order ships. Please allow 24–48 hours for tracking to update.

Delays:

We are not responsible for delays caused by carriers, weather, or customs.

Return Policy.

Effective Date: December 2023

Due to the nature of our handmade herbal and body care products, all sales are final. We do not accept returns or exchanges for any reason, including change of mind, allergies, or personal preferences.

Damaged or Incorrect Items:

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with a photo of the item and packaging. We will assess the issue and offer a resolution if applicable (such as a replacement or store credit).

We appreciate your understanding as we uphold high standards of safety, hygiene, and small-batch quality for every product we make.

For order concerns, email us at contact@earthshineholistics.com