Privacy Policy.
Effective Date: December 2023
We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect:
• Personal Information (name, address, email, phone number, payment info)
• Order history
• Browsing data through cookies (for site improvements and marketing)
How We Use Your Information:
• To process and fulfill orders
• For customer service and support
• To send updates, promotions, or newsletters (only if you opt in)
• To improve our website and services
Third-Party Services:
We use trusted third-party services such as [Squarespace/Square/Stripe/Mailchimp] to process orders and manage communications. These providers only receive necessary information to perform their services.
Your Rights:
• You may request to access, correct, or delete your personal data.
• You may opt out of marketing communications at any time.
Contact:
If you have questions or concerns about your data, email us at contact@earthshineholistics.com
Terms & Conditions.
Effective Date: December 2023
Welcome to Earthshine Holistics! By using our website, you agree to the following terms and conditions:
Use of Website:
You must be 18 years or older to make purchases.
Do not misuse the site or try to harm it.
Content, logos, and images are property of Earthshine Holistics, LLC and may not be used without permission.
Product Availability:
We strive for accuracy, but we cannot guarantee product availability or that all content is free of errors.
Prices are subject to change without notice.
Limitation of Liability:
We are not liable for damages resulting from use of our products beyond the purchase price.
Shipping Policy.
Processing Time: 2–4 business days
Shipping Days: Monday–Saturday
Domestic Shipping:
We offer flat-rate and priority shipping through [USPS/UPS/etc.]. Delivery generally takes 3–7 business days after processing.
International Shipping:
Currently unavailable.
Tracking:
A tracking number will be emailed once your order ships. Please allow 24–48 hours for tracking to update.
Delays:
We are not responsible for delays caused by carriers, weather, or customs.
Return Policy.
Effective Date: December 2023
Due to the nature of our handmade herbal and body care products, all sales are final. We do not accept returns or exchanges for any reason, including change of mind, allergies, or personal preferences.
Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please contact us within 3 days of delivery with a photo of the item and packaging. We will assess the issue and offer a resolution if applicable (such as a replacement or store credit).
We appreciate your understanding as we uphold high standards of safety, hygiene, and small-batch quality for every product we make.
Contact Us:
For order concerns, email us at contact@earthshineholistics.com